Wi-Fi connection for Apple iOS and MacOS (iPhone, iPad, Mac)

Before you can start installing the current eduroam profile file, the device must be free of older “eduroam” profile files. To do this, navigate to System Settings → General → Profiles or VPN and device management and check whether an eduroam profile file is already installed.

• If no → Go to step 1.
• If yes → Delete it by selecting the profile file and then clicking on the button “Delete profile”.

The deletion of the profile file must be confirmed by entering the device pin.

To download the current "Eduroam" profile file, please use Safari (default browser).

Download

Clicking on the blue tab opens a window where you can find the profile file for your organisation.

Now select “Universität Leipzig”.

You will now be taken to the following selection, which is to be chosen according to the personal affiliation to the organisation.

1. Uni Leipzig: Profile file for members (staff, students, guests) of Leipzig University for access to the “eduroam” network without access to internal services (mostly private devices and devices of the university that do not use internal services).
2. Uni Leipzig – intern/fip: Profile file for employees of the Leipzig University for access to the “eduroam” network with access to internal services (devices of the university)
3. Uni Leipzig – externe Nutzer:innen Universitätsbibliothek: Profile file for holders of a library card of the Leipzig University library for access to the “eduroam” network
4. Uni Leipzig – Medizinische Fakultät: Profile file for employees and guests of the Faculty of Medicine for access to the “eduroam” network

Selecting the corresponding option takes you to the following step. Clicking on the tab marked in red starts the download of the profile file.

Then confirm the download by selecting “Allow”.

Alternative Vorgehensweise

You can download the installer according to the affiliation to the organisation (cf. above listing) via the following links:

• Uni Leipzig
• Uni Leipzig – intern/fip
• Uni Leipzig – externe Nutzer:innen Universitätsbibliothek
• Uni Leipzig – Medizinische Fakultät

Once the download of the profile file is complete, navigate to System Settings → General → Profiles as in step 0 of these instructions. The downloaded profile file should now be displayed in the “Loaded Profile” list under the name “eduroam”. Selecting this profile file will start the installation.

Continue the installation by clicking on the “Install” button at the top right of the screen. At this point you will be asked again for the device pin, which must be entered accordingly.

Click on “Install” again to continue with the installation of the profile file.

In the course of the installation, you will now be asked for your personal user data, whereby the user name is to be entered as follows:

• Leipzig University: <Uni-Login>@uni-leipzig.de (z.B. xy99abcd@uni-leipzig.de)
• Leipzig University – intern/fip: <Uni-Login>@fip.uni-leipzig.de (z.B. xy99abcd@fip.uni-leipzig.de)
• Leipzig University – external users (university library): <library number>@ub.uni-leipzig.de (z.B. 000999-9@ub.uni-leipzig.de bzw. 1234B1234567@ub.uni-leipzig.de)
• Leipzig University – Faculty of Medicine: <Login>@medizin.uni-leipzig.de

Then enter your personal password and confirm by clicking on the Install button.

The connection is automatically established as soon as you are in the vicinity of the “eduroam” network.

Before you can start installing the current “eduroam” profile file, the device must be free of older “eduroam” profile files. To do this, navigate to System Settings → Profiles.

Check whether an “eduroam” profile file is already installed.

• If no → Go to step 1
• If yes → Delete them by selecting the profile file (highlighted in blue) and then clicking on the minus symbol.

The deletion of the profile file must be confirmed by entering the device password.

To download the current "Eduroam" profile file, please use Safari (default browser).

Download

Clicking on the blue tab opens a window where you can find the profile file for your organisation.

Select “Universität Leipzig”.

Now you reach the following selection, which is to be chosen according to the personal affiliation to the organisation:

1. Uni Leipzig: Profile file for members (staff, students, guests) of Leipzig University for access to the “eduroam” network without access to internal services (mostly private devices and devices of the university that do not use internal services).
2. Uni Leipzig – intern/fip: Profile file for employees of the Leipzig University for access to the “eduroam” network with access to internal services (devices of the university)
3. Uni Leipzig – externe Nutzer:innen Universitätsbibliothek: Profile file for holders of a library card of the Leipzig University library for access to the “eduroam” network
4. Uni Leipzig – Medizinische Fakultät: Profile file for employees and guests of the Faculty of Medicine for access to the “eduroam” network

Selecting the corresponding option takes you to the following step. Click on the tab marked in red to start the download of the “eduroam” profile file.

Alternative procedure

You can download the installer according to the affiliation to the organisation (cf. above listing) via the following links:

• Uni Leipzig
• Uni Leipzig – internal/fip
• Uni Leipzig – external users of the University library
• Uni Leipzig – Faculty of Medicine

Once the profile file download is complete, navigate to System Settings → Profiles as in step 0. It should now suggest installing the profile file at the top of the window.

In the course of the installation, you will now be asked for your personal user data, whereby the user name is to be entered as follows:

• Uni Leipzig: <Uni-Login>@uni-leipzig.de (e. g. xy99abcd@uni-leipzig.de)
• Uni Leipzig – intern/fip: <Uni-Login>@fip.uni-leipzig.de (e. g. xy99abcd@fip.uni-leipzig.de)
• Uni Leipzig – externe Nutzer:innen Universitätsbibliothek: <Bibliotheksnummer>@ub.uni-leipzig.de (e. g. 000999-9@ub.uni-leipzig.de resp.1234B1234567@ub.uni-leipzig.de)
• Uni Leipzig – Medizinische Fakultät: <Login>@medizin.uni-leipzig.de

Then enter your personal password and confirm by clicking on the Install button.

As the last step of the installation, the unit asks again for the unit password, which must be entered accordingly to complete the installation.

The connection is automatically established as soon as you are in the vicinity of the “eduroam” network.

When installing the eduroam profile file under iOS 14, the error may occur that the user data for accessing the “eduroam” Wi-Fi is not requested during the installation. It is still possible to connect to the “eduroam” Wi-Fi by following the steps described below:

• Install the profile file as described in the instructions
• Go with your mobile device to a place where the “eduroam” Wi-Fi is available
• Navigate to System Settings → Wi-Fi
• Your mobile device should now try to connect to the “eduroam” Wi-Fi. Click on the ! symbol that can be found to the right of the eduroam entry in the list of all available Wi-Fis
• Deactivate the automatic connection setup
• Go back to System Settings → Wi-Fi and switch the Wi-Fi off and then on again
• Try to connect to the “eduroam” Wi-Fi by selecting “eduroam” from the list of available Wi-Fis.
• You should now be asked for your user name and password. Enter this according to the instructions for setting up the Wi-Fi under iOS.

If the connection is not possible after the first setup, please delete the profile you just set up and repeat the setup again!

From the practical experience of the Wi-Fi advisory service, the second setup usually works in this case.

With a connection to the “eduinfo” network, it is not possible to download the configuration file directly on some Apple iOS devices (iPhone, iPad, etc.). The cause is the minimal browser for connecting to a network that is not password protected. “”

You can work around the problem with the following steps:

Open the URL https://urz.uni-leipzig.de in the Safari browser. This will give you access to the instructions for Wi-Fi access and the configuration files

• Connect to the “eduinfo” network:
  Connect to the “eduinfo” network. The minimal browser with the “eduinfo” homepage opens automatically.
• Connect to the “eduinfo” network: Exit Minimal Browser without Internet: In the minimal browser, press and hold the “Cancel” button for two seconds and release it again. In the automatically opened menu, confirm “Use without Internet”.
• Start the Safari browser (default browser)

If you do not have internet access in other Wi-Fi networks (e. g. home network) after setting up the eduroam configuration, please open “More options” in the Apple network settings.

In the “Proxies” menu, remove the tick from “Automatic proxy detection”.